Privacy Policy

At CaptionCraft, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered content generation services.

1. Information We Collect

• Personal Information: Name, email address, billing information (via Stripe).
• Usage Data: Interactions with our platform to improve services.
• Platform Data: Captions, hooks, and content you create using our tools.

2. How We Use Your Information

• To deliver personalized AI-generated content across supported platforms (e.g., LinkedIn, Twitter, Instagram).
• To provide customer support and improve product experience.
• For payment processing and fraud prevention (handled via Stripe in Germany).

3. Data Storage and Security

Your data is securely stored in Google Firebase Firestore databases located in the United States. We implement industry-standard encryption and access controls.

4. Third-Party Services

• Stripe: Used for secure payment processing, compliant with GDPR and PCI.
• Firebase: Backend data storage and user authentication.

5. Your Rights

• Request access or deletion of your data.
• Withdraw consent at any time.
• Contact us at support@pyonet.com for requests.

6. Changes to this Policy

We may update this policy periodically. Changes will be posted on this page.